Quick answers for customers and members of Ealing Business. Jump to a topic:
Finding a business · Your account · Adding your business · Photos, logo, and headshot · Managing your listing · Membership and payment · Events and resources · Help
Open its listing and use the phone, email, website, WhatsApp, or booking links it shows. You deal with the business directly.
They show which membership a business has chosen. Spotlight is the top tier and appears first. Neither is a rating or an endorsement.
Your username appears in your profile address, so base it on your business name.
Use Sign in at the top of any page, or go to the sign in page. Forgotten your password? Use the password reset page and follow the link in the email.
Sign in and go to your account page. Use Edit Account for your name and email, Change Password for your password, and Notifications for the emails you receive.
Sign in first. A basic listing is free.
Cannot find the right category or tag? Tell us in Cannot find your category or tag? near the end of the form.
Ealing Business covers W3 Acton, W5 Ealing, W7 Hanwell, W13 West Ealing, UB1 and UB2 Southall, UB5 Northolt, UB6 Greenford, and NW10 Park Royal.
If your postcode starts W4, W6, W12, TW7, or TW8, the form sends you to Chiswick Business, which covers that area.
Each business needs its own listing. If you run more than one, get in touch and we will help you set them up.
Photos are part of the Verified and Spotlight memberships.
On your listing, photos show as a grid. Visitors tap any photo to see them all full size.
Verified and Spotlight members only. You can show both your logo and a headshot on your listing.
Your main picture goes in the circle at the top of your listing and on your card in the directory. The other picture sits underneath the circle, and your headshot shows your name and role. If you add only one picture, that one goes in the circle.
Cannot see Edit? Check you are signed in with the account that added the listing.
Edit your listing and tick Temporarily closed in How customers reach you. A notice appears on your listing until you untick it.
We do not take reviews on this site. Add your Google reviews link, and a Leave a review link if you have one, to your listing, so customers can read and leave reviews on Google.
Verified and Spotlight members only.
It shows in a Member Offer section on your listing until the end date. To take it down early, clear the title.
Yes. Sign in and open your listing. Under Show you are listed, copy the badge code and paste it into your website.
If the listing is yours and you have an account, sign in and edit it from your dashboard. If we added the listing from public information and you have not claimed it yet, use the “Is this your business?” link on the listing to claim it, and it becomes yours to edit.
If you would rather the listing was corrected or taken down, email [email protected] with the business name and what you would like changed. We correct or remove listings we added ourselves within two working days, and you do not need to give a reason.
| Membership | Price | What you get |
|---|---|---|
| Free Member | Free | Your listing with phone, website and a map, found in search by name and category. |
| Verified Member | £12 a month or £99 a year | Adds your logo, headshot and photo gallery, a link to your Google reviews, opening hours, services and prices, social links, email, WhatsApp, a booking link, member offers, and priority placement in your category. |
| Spotlight Member | £25 a month or £199 a year | Adds the Spotlight badge, top-of-directory placement, the homepage spotlight, newsletter promotion, and a video and extra sections such as testimonials, team, FAQs, and a brochure. |
See every benefit side by side on the membership page.
Something went wrong at checkout? Do not keep trying. Get in touch and we will check what went through.
Sign in, then open your invoices or your subscriptions. Cancel a plan on the subscriptions page. There is no contract, and your paid features stay until the end of the period you have paid for.
The events page lists coffee mornings, breakfast networking, and co-working sessions. Open an event for the details and booking link. Everyone is welcome unless the event says otherwise.
Yes. Send the event name, date and time, venue, a short description, and a booking link through the contact page, and we will add it to the calendar.
The resources page has guides and useful links for running a local business. Suggestions are welcome.
Email [email protected] with your business name, and we will get back to you.
Find out who is behind the directory on the about page.